RTX EAI Port Server questions & answers

Choose the most popular programs from Audio & Video software
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Question by Will
103 views
August 9, 2022

The application does not recognize the device connected via usb when I try to run the application. I receive a 'error on socket interface' error at the bottom of the RTX status Window.

Pooja Bajaj
Answer by Pooja Bajaj

The most likely cause of this issue is that the device is not properly connected to the computer. Double-check the connection and make sure that the device is properly connected to the USB port. If the connection is correct, try restarting the computer and the application to see if the issue is resolved.

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